Privacy Policy

Information We Collect

When you interact with Zevantrilo, we may collect the following categories of information:

Personal Information

  • Full name
  • Email address
  • Shipping and Billing addresses
  • Telephone number
  • Payment details (processed securely via third-party payment gateways; we do not store credit card information)

Non-Personal Information

  • Browser type and version
  • Device information
  • IP address
  • Cookies and usage data

Account Information

If you create an account with us, we may collect additional information including order history and preferences to enhance your shopping experience.

How We Use Your Information

We use the information collected for the following purposes:

Order Processing: To process, confirm, and fulfill your orders, including arranging shipping and providing you with invoices and/or order confirmations.

Customer Support: To respond to your inquiries, provide updates, and resolve any potential issues regarding your purchase.

Personalization: To tailor our offerings, recommendations, and promotions based on your preferences and shopping history.

Site Improvement: To analyze trends, administer the Site, and improve our products, services, and user experience.

Marketing Communications: To send newsletters, promotional materials, and special offers (you can opt out at any time).

Disclosure of Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: Trusted third-party providers that assist us in operating our business (e.g., payment processors, shipping companies, IT service providers) and are contractually obligated to protect your data.

Legal Compliance: If required by law or to comply with a legal obligation, court order, or governmental request.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us recognize repeat visitors, track Site usage, and remember your preferences. You can control cookie settings through your browser.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include secure socket layer (SSL) technology and encrypted databases. We also use firewalls and regular security audits.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially reasonable means to protect your personal data, we cannot guarantee its absolute security.

Your Rights

As an Australian consumer, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or outdated information.
  • Withdraw consent or object to the processing of your personal data.
  • Request deletion of your personal data where legally applicable.

To exercise any of these rights, please contact us at contact@zevantrilo.com.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of such sites. We encourage you to read their privacy policies before providing any personal information.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated "Last updated" date. Your continued use of the Site after such changes constitutes your acceptance of the new Privacy Policy.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Zevantrilo Rugs & Heritage
203-207 Elizabeth Street, Sydney NSW 2000, Australia
Phone: +61 2 7908 6125
Email: contact@zevantrilo.com

Last updated: 29.05.2025